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Last updated September 23, 2026

Terms of Use

These terms apply to the Water Goose app, Water Goose Plus and watergoose.app. They are also the End User Licence Agreement (EULA) for the app.

These are the Terms of Use for Water Goose. They are also the End User Licence Agreement (EULA) for the Water Goose app. Here is the short version:

  • Water Goose is made by Iaroslav Morgunov, a sole trader in Porto, Portugal, trading as Last Stand Studio.
  • Water Goose is a water tracker for iPhone and Android. You don't need an account.
  • Your drinks log, your goal, your reminder times and the body details you enter are stored on your phone. There is no account, server or sync, and we never receive them. (On Android, your phone's own backup to your Google account may include them; see section 8.)
  • The app is free to download and look around. Logging drinks, editing your history, and changing your goal, reminders, units and drink sizes need Water Goose Plus. You can buy it as a monthly subscription or as a one-time Lifetime purchase. Apple or Google bills you, and the monthly subscription renews automatically until you cancel it in your App Store or Google Play settings.
  • Apple and Google handle refunds. Your legal rights as a consumer, including the EU right of withdrawal where it applies, are not affected.
  • You are responsible for your data. We can't recover a log we never had.
  • Water Goose is not medical advice. Your suggested daily goal is a general estimate, not a prescription.
  • Portuguese law applies, but you keep the consumer protections of the country where you live.

This summary is here to help you. The full Terms below are the ones that apply.

1. Who we are

Water Goose is made and run by Iaroslav Morgunov, an individual sole trader (not a company) trading as Last Stand Studio. The App Store lists Water Goose's developer as Iaroslav Morgunov, and Google Play lists it as Last Stand Studio.

In these Terms, "we", "us" and "our" mean Iaroslav Morgunov. "You" means the person using Water Goose.

2. About these Terms

These Terms cover:

  • the Water Goose app for iPhone and Android (the "app"), listed on the App Store and Google Play as "Water Tracker - Water Goose", including the iPhone app on any other Apple device it runs on;
  • Water Goose Plus, the paid upgrade inside the app; and
  • our website, watergoose.app, including its blog, hydration guides and free tools.

By downloading, installing or using Water Goose, you agree to these Terms. The app's welcome screen also asks you to agree to them before you continue. If you don't agree, please don't use Water Goose.

Two other things also apply:

  • Our Privacy Policy explains what data is processed and how. It is a separate document, not part of these Terms, but please read it.
  • When you download the app or buy Water Goose Plus, the terms of the store you use (Apple's App Store or Google Play) also apply. See sections 12 to 14.

If you are a consumer, nothing in these Terms takes away rights that the law gives you and that a contract cannot remove.

These Terms are in English. The current version is always on this page, and you can save or print it. If you need the version that applied to you at an earlier date, email us and we'll send it.

3. What Water Goose is

Water Goose is a water tracker for iPhone and Android, with a very confident goose for company. You log what you drink (water and 12 other kinds of drink, such as coffee, tea, milk and soup), follow your progress towards a daily goal, look back through your history in a calendar, and can set drink reminders. The app also has short hydration tips.

When you set up the app, you enter your age, gender, height and weight. The app uses them on your phone to suggest a daily goal, which you can keep or change.

The App Store and Google Play pages show which devices and system versions the current version of the app works with.

How it works:

  • No account. You don't sign up or log in. We don't ask for your name or email address.
  • Your data is stored on your phone. Your drinks, goal, units, drink sizes, reminder times and the details you entered during setup are stored in the app on your phone. We don't run a server that stores them, there is no sync between devices, and we never receive them unless you send them to us.
  • Reminders are optional. If you turn them on, iOS or Android schedules them on your phone. We don't send them from a server.
  • Purchases. To know whether to unlock Water Goose Plus, the app checks with a service called RevenueCat (see sections 6 and 12).

Our website has articles, guides to how hydrating common drinks and foods are, and free tools, such as a water intake calculator, a caffeine calculator, a sweat rate calculator, a hydration colour chart and printable trackers. The tools run in your browser. Some of them remember what you entered in your browser's storage on your device, so it's still there next time, and we don't receive it. The tools are for general information only (see section 9).

Our website sets no cookies of its own and runs no advertising or tracking tools. Its only analytics tool is Fathom, which is cookie-free and doesn't identify you. Some pages show YouTube videos, and YouTube may store data in your browser when a video loads. Our Privacy Policy has the full details, including what the app shares with the services it relies on, such as Apple, Google and RevenueCat.

4. Who can use Water Goose

Water Goose is rated 4+ on the App Store and "Everyone" on Google Play, and it doesn't need an account. But it is made for adults. The suggested daily goal is worked out only for ages 18 to 100, and it isn't suitable for children or teenagers, whose fluid needs are different. Please keep these points in mind:

  • If you're under 18, use Water Goose only with a parent's or guardian's permission, ask them before you buy Water Goose Plus, and read these Terms together.
  • Parents and guardians can approve purchases with Apple's Ask to Buy or with purchase approvals in Google Family Link. A child's daily fluid needs are best discussed with a doctor, not set from an adult estimate.

5. Your licence to use Water Goose

The app is licensed to you, not sold. It stays ours.

We give you a personal, non-exclusive, non-transferable licence to download and use Water Goose on devices you own or control, for your own non-commercial use. This licence is subject to these Terms and to the rules of the store you got Water Goose from. If you got it from the App Store, section 13 also applies.

You may not, and may not help anyone else to:

  • copy or change the app, or make works based on it, except as the law allows;
  • sell, rent, lend, share or sublicense the app, except through store features such as Apple Family Sharing;
  • reverse engineer, decompile or disassemble the app, except where the law gives you a right to do so that a contract cannot remove;
  • get around, disable or interfere with Water Goose Plus or any security feature;
  • remove or change any copyright, trademark or other notice; or
  • use Water Goose for anything unlawful.

Water Goose includes open-source software. Those parts come with their own licences, and nothing in these Terms limits your rights under those licences.

6. Water Goose Plus

What Plus includes

Downloading Water Goose and looking around are free. Without Plus, you can finish setting up the app and see your suggested daily goal, look at your Today screen, your history and the hydration tips, change the app's appearance, restore purchases and delete your data.

Water Goose Plus unlocks the tracking itself: logging drinks, editing and deleting entries in your history, and changing your daily goal, drink reminders, units and custom drink sizes. The Plus screen in the app shows what's included before you buy. In some places the app calls it "Water Goose Premium". It's the same thing.

Plans and prices

Water Goose Plus is sold in two ways:

  • Monthly: an auto-renewing subscription, billed every month.
  • Lifetime: a one-time purchase that doesn't renew or expire.

The plans on offer can change over time, and the app shows which ones are available to you. Before you confirm, the app and Apple's or Google's payment screen show the plan, its billing period if it has one, and its price in your local currency. Prices can differ between countries.

Payment and automatic renewal of the monthly plan

  • Apple or Google bills you, not us. Payment is charged to your Apple Account or Google account when you confirm the purchase or, if your monthly plan starts with a free trial, when the trial ends. We never see your card details.
  • If the monthly plan comes with a free trial, the app shows you, before you start, how long the trial lasts and the price you'll pay after it. Apple or Google decides whether you can have a trial, for example if you've had one before. When the trial ends, your paid subscription starts automatically and you're charged that price, unless you cancel before the trial ends (on the App Store, at least 24 hours before it ends).
  • Your subscription renews automatically every month unless you cancel it before the current month ends. On the App Store, cancel at least 24 hours before the current period ends.
  • On the App Store, Apple may charge you for the renewal in the 24 hours before the current period ends.
  • The renewal price is your current price, unless you have been told about a price change (see "Price changes" below).

How to cancel or manage your subscription

Apple and Google handle billing, so you manage and cancel your subscription in your store account:

Deleting the app does not cancel your subscription.

When you cancel, you keep Water Goose Plus until the end of the period you've paid for. After that, Water Goose goes back to the free version. We don't delete any of your data when this happens. Your drinks log stays on your phone and you can still look through it, but you can't log new drinks, edit your history or change the Plus settings until you have Plus again. Reminders you've already set keep going. You can turn them off at any time in your phone's notification settings, or with Delete all hydration data in the app's Settings.

Cancelling stops future renewals. It doesn't refund the current period on its own. See section 7 for refunds.

Price changes

We may change the price of Water Goose Plus. A price change never affects a period or a purchase you've already paid for. If your subscription price goes up, Apple or Google will tell you before the new price applies, under their rules. If you don't want to pay the new price, you can cancel before your next renewal. Where Apple or Google need your agreement to a price increase and you don't give it, your subscription ends at the end of the current period.

Lifetime purchase

If you buy Water Goose Plus Lifetime:

  • you pay once, and it doesn't renew or expire, so there is no subscription to cancel;
  • we won't turn it into a subscription or ask you to pay again for the Plus features it unlocks;
  • it is linked to the Apple Account or Google account you used to buy it; and
  • if we ever stop offering Water Goose, section 15 applies, and your legal rights are not affected.

Buying Lifetime doesn't cancel a monthly subscription. If you have one, cancel it as described above.

Restoring purchases

Your purchase is linked to the Apple Account or Google account you used to buy it, not to a Water Goose account. If you reinstall Water Goose or get a new phone, or if Plus doesn't unlock after you've paid, tap Restore purchases on the Plus screen or in the app's Settings while signed in with the same Apple Account or Google account. Purchases don't carry over between the App Store and Google Play. Restoring brings back Plus, not your drinks log, which only ever lives on your phone (see section 8). If restoring doesn't work, please contact us.

Family Sharing is an Apple feature. If you use it, App Store purchases that support Family Sharing can be shared with your family group, as Apple's rules allow. A Google Play purchase stays with the Google account that made it, unless Google Play's own family features let you share it.

To check whether you have Water Goose Plus, the app uses a service called RevenueCat, which confirms your purchase with Apple or Google (see section 12).

7. Refunds and your right of withdrawal

Apple and Google handle the sale of Water Goose Plus, including payments and refunds. Whether you get your money back depends on their refund policies and on your legal rights, which these Terms don't limit.

Asking for a refund

Your 14-day right of withdrawal

If you're a consumer in the EU, and in some other countries, you normally have 14 days to withdraw from an online purchase without giving a reason. Because Apple or Google sells Water Goose Plus to you, you use this right with them:

You can also write to us and we'll help.

How the right works depends on whether the law treats your purchase as digital content or as a digital service:

  • Digital content supplied straight away (for example, the Lifetime purchase unlocking Plus as soon as you pay): you lose the right of withdrawal once supply has started, but only if you expressly agreed to supply starting within the withdrawal period, you acknowledged that you would lose the right, and you received confirmation of this. If any of these is missing, you keep the right, and you don't have to pay for what you've already received.
  • Digital service (such as the monthly subscription): you can still withdraw within the 14 days. If you asked for the service to start straight away, you may have to pay for the part you used before you withdrew.

Your other legal rights

If Water Goose Plus doesn't work as described, the law gives you rights as a consumer, known as the legal guarantee of conformity. For the monthly subscription, we are responsible for any such problem for as long as we supply Water Goose Plus to you. For a Lifetime purchase, we are responsible for problems that appear within the period the law sets, which in Portugal is at least two years from your purchase. Depending on where you live, your rights can include having the problem fixed, getting a price reduction, or ending the contract and getting your money back. Please contact us first so we can try to fix the problem. Nothing in these Terms limits these rights.

We'll also provide the updates, including security updates, needed to keep Water Goose Plus working as described, for as long as the law requires. Updates come through the App Store or Google Play. If you don't install an update we've made available, we may not be responsible for a problem that the update would have fixed, where the law allows this.

8. Your data and backups

Your drinks log and the details you enter are yours. We claim no rights to them, and we never receive them unless you send them to us, for example in a support email.

Where your data is kept

  • On your phone, inside the app. Water Goose has no account, no cloud sync and no export feature.
  • Not in iPhone backups. On iPhone, Water Goose keeps your drinks log, settings and setup details out of iCloud Backup and computer backups. Restoring an iPhone, or setting up a new one, from a backup won't bring your Water Goose data back.
  • Possibly in Android backups. If you've turned on Android's backup to your Google account, Android may include Water Goose's data, including the body details you entered, in that backup and restore it to a new phone. Android and Google control that, not us.

You are responsible for your data

Your data lives on your phone, so deleting the app, or resetting, losing or replacing your phone, can permanently remove your drinks log and settings.

We can't recover data we never had. We can't see, restore or rebuild your drinks log for you.

Deleting your data

In the app's Settings, Delete all hydration data removes your logged drinks, goal, units, reminder schedule, custom drink sizes and setup details (age, gender, height and weight) from your phone, and cancels Water Goose's reminders. It doesn't cancel a subscription or remove a purchase. Deleting the app removes everything the app stored on that phone. Copies in an Android backup are controlled by Android and Google. Our Privacy Policy explains how to remove them.

9. Health and hydration

Water Goose helps you keep track of what you drink. It is not a medical device. It doesn't diagnose, treat or monitor any condition, and it doesn't give medical or nutrition advice.

  • Your suggested goal is an estimate. The app works it out on your phone from the age, gender, height and weight you enter, combined with general reference values for adults. It is a starting point for healthy adults, not a statement of how much you personally need. It doesn't know about your health, your medicines, the weather or how active you are on a given day.
  • Ask a doctor first before you change how much you drink if you have a kidney, heart or liver condition, have been told to limit fluids, take medicines that affect your fluid or salt balance (such as diuretics), or are pregnant or breastfeeding.
  • More isn't always better. Drinking a very large amount in a short time can be dangerous. Don't force yourself to reach a goal.
  • General information only. The hydration tips in the app, the goose's remarks, and the articles, guides and tools on our website are general information. Website calculators, such as those for water intake, caffeine, creatine, sweat rate, hiking and breastfeeding, give estimates, not a diagnosis. The hydration colour chart is not a medical test.
  • Challenges. Some of our website tools help you follow challenges, such as 75 Hard or a 30-day water challenge. Talk to a doctor before you start a challenge that involves hard exercise, a strict diet or a big change in how much you drink.
  • Don't rely on reminders for anything where a missed reminder could harm you, such as taking medicine. Notifications can be delayed or blocked, for example if they are turned off, a Focus or Do Not Disturb mode is on, or your phone's battery settings stop them. Reminders from our website's tools only work while the tool's page is open.
  • If you feel very unwell, for example confused, faint or unable to keep fluids down, get medical help. In an emergency, contact your local emergency services (112 in the EU).

10. Acceptable use

When you use Water Goose or our website, please don't:

  • break the law or infringe anyone's rights;
  • try to get unauthorised access to, disrupt, overload or damage the app, our website, or the services they rely on;
  • introduce viruses or other harmful code;
  • present Water Goose's estimates or content as medical advice;
  • send us anything unlawful, abusive or harmful, or other people's personal data without their permission; or
  • use the Water Goose name, logo or goose character in a way that suggests we endorse you, without our permission.

11. Intellectual property and feedback

The app and our website, and everything in them, belong to us or to the people who licensed them to us. That includes the Water Goose name, logo, the goose and our other illustrations, design, text, graphics and code. These Terms don't give you any rights in them, except the licence in section 5 and the right to use our website as intended.

You're welcome to share links to our website and to quote short parts of our articles with a link back, as the law allows. You can print our printable trackers and charts, and the images you download from our tools, for your own use. Where a tool's page gives you wider permission, as the printable hydration chart page does, that permission applies. Please ask us before republishing anything more.

Drink and product brand names on our website belong to their owners. Mentioning them doesn't mean they endorse Water Goose or that we endorse them. Videos embedded on our website belong to their creators.

The drinks log and other content you create in the app stay yours.

If you send us ideas, suggestions or feedback, we may use them to improve Water Goose without paying you. Please don't send us anything you want to keep confidential.

12. Third-party services

Water Goose relies on services run by other companies. Their own terms apply when you use them, and you must follow them. The same goes for your mobile network's or internet provider's terms.

  • Apple App Store distributes the iPhone app. It sells Water Goose Plus, takes payment, and handles cancellations and refunds. For buyers in the EU, the seller is Apple Distribution International Ltd. Terms: Apple Media Services Terms.
  • Google Play distributes the Android app. It sells Water Goose Plus, takes payment, and handles cancellations and refunds. For buyers in the EEA, the seller is Google Commerce Limited. Terms: Google Play Terms of Service.
  • RevenueCat confirms your purchases with Apple or Google so the app knows whether to unlock Water Goose Plus. The app checks with RevenueCat when you open it, using an anonymous ID created on your phone. RevenueCat doesn't receive your drinks log, your body details, your name or your email address. Details: our Privacy Policy.
  • YouTube provides the videos embedded on some pages of our website. Terms: YouTube Terms of Service.

We don't control these services. This doesn't reduce our own responsibility for Water Goose under these Terms and the law.

13. Extra terms for the App Store version

If you got Water Goose from Apple's App Store, the following terms also apply. Apple requires them. If they conflict with anything else in these Terms, this section applies to the App Store version. None of it reduces your rights as a consumer under the law.

  • Agreement with us, not Apple. These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for Water Goose and its content. These Terms don't set usage rules for Water Goose that conflict with the Apple Media Services Terms.
  • Scope of licence. Your licence to use Water Goose is non-transferable and limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms. Other accounts associated with you may also access and use Water Goose through Family Sharing, volume purchasing or Legacy Contacts.
  • Maintenance and support. We alone are responsible for maintenance and support for Water Goose, as described in these Terms or as required by law. Apple has no obligation to provide any maintenance or support services for Water Goose.
  • Warranty. We alone are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If Water Goose fails to conform to any applicable warranty, you can notify Apple, and Apple will refund the purchase price, if any, that you paid for Water Goose. To the maximum extent permitted by law, Apple has no other warranty obligation for Water Goose. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility, not Apple's.
  • Product claims. We, not Apple, are responsible for handling any claims by you or anyone else relating to Water Goose or your possession or use of it. This includes: (i) product liability claims; (ii) any claim that Water Goose fails to meet an applicable legal or regulatory requirement; and (iii) claims under consumer protection, privacy or similar laws. These Terms don't limit our liability to you beyond what the law allows.
  • Intellectual property claims. If anyone claims that Water Goose, or your possession and use of it, infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
  • Legal compliance. You may use the App Store version of Water Goose only if you are not located in a country that is subject to a U.S. Government embargo or that the U.S. Government has designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties. By downloading Water Goose from the App Store, you confirm that both of these are true.
  • Developer name and address. Please send any questions, complaints or claims about Water Goose to us: Iaroslav Morgunov (Last Stand Studio), Rua Alfredo Keil 571, 4150-047 Porto, Portugal; phone +351 924 331 054; email support@watergoose.app.
  • Third-party terms. When you use Water Goose, you must follow any third-party agreements that apply to you, such as your mobile data or internet service agreement.
  • Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and is treated as having accepted the right) to enforce them against you as a third-party beneficiary.

14. Extra terms for the Google Play version

If you got Water Goose from Google Play:

  • These Terms are between you and us. Google is not a party to them. We, not Google, are responsible for Water Goose and for supporting it.
  • Your use of Google Play, and anything you buy through it, is also covered by the Google Play Terms of Service. For buyers in the EEA, Water Goose Plus is sold by Google Commerce Limited.
  • Google handles payments, cancellations and refunds under its own policies (see sections 6 and 7). Those policies apply alongside your legal rights, not instead of them.

15. Changes to Water Goose and availability

We keep working on Water Goose, so it will change over time. We may change it:

  • to fix bugs or security problems;
  • to keep it working with new versions of iOS and Android, or with changes to Apple, Google or other services it relies on;
  • to follow the law or App Store and Google Play rules;
  • to improve existing features or add new ones; or
  • to remove features that few people use or that we can no longer reasonably support.

Changes never cost you extra for a period or a purchase you've already paid for. If a change makes Water Goose Plus worse for you in more than a minor way, we'll tell you clearly and reasonably in advance what will change, when, and that you can end your subscription. Because Water Goose has no accounts and we don't have your email address, we'll do this with a notice in the app that you can come back to, and also in its update notes on the App Store or Google Play and on this website. You can then end your subscription free of charge within 30 days of being told or of the change, whichever is later. We'll make sure you get a refund for the part you haven't used. If you have a Lifetime purchase, your legal rights in this situation are not affected.

We can't promise that Water Goose will always be available in every country, or on every device or operating system version. Older versions of iOS and Android may stop being supported.

If we decide to stop offering Water Goose, we'll try to give you reasonable notice. We'll stop selling Water Goose Plus and renewing subscriptions. Your data stays on your phone. Your legal rights for any period you've paid for, and for Lifetime purchases, are not affected.

16. Our responsibility to you

We work hard to make Water Goose reliable. But like all software, it may sometimes have bugs or be unavailable.

If we break these Terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result. Loss is foreseeable if it was obvious it would happen, or if both of us knew it might happen when you started using Water Goose.

To the extent the law allows, we are not responsible for:

  • loss or damage that wasn't foreseeable;
  • problems caused by events outside our reasonable control, such as outages at Apple, Google or RevenueCat, or changes to iOS or Android;
  • loss of data caused by deleting the app, or by resetting, losing or replacing your phone, because Water Goose keeps your data only on your phone, as section 8 explains; or
  • business losses, such as lost profits, revenue or business opportunities. Water Goose is for personal use.

Nothing in these Terms excludes or limits our liability for:

  • death, personal injury, damage to health, or harm to a person's moral integrity (such as their dignity or reputation);
  • fraud or fraudulent misrepresentation;
  • harm caused intentionally or through gross negligence, by us or by anyone acting for us; or
  • anything else the law doesn't allow us to exclude or limit, including your legal rights as a consumer, such as your rights when digital content or a digital service doesn't match the contract.

17. Ending these Terms

You can stop using Water Goose at any time by deleting the app. If you have a monthly subscription, cancel it in your App Store or Google Play settings as well (see section 6), because deleting the app doesn't cancel it.

We may end or suspend your licence to use Water Goose if you seriously or repeatedly break these Terms, for example by getting around Water Goose Plus. Where it's reasonable, we'll warn you first and give you a chance to put things right. If we end your licence when you haven't broken these Terms, you keep your legal rights, including a refund for any unused period you've paid for.

When these Terms end, your licence ends and you must stop using the app. Sections that are meant to continue, such as sections 11, 16, 19 and 20, stay in effect. Your data stays on your phone until you delete it or the app.

18. Changes to these Terms

We may update these Terms for a valid reason: a change in the law or in regulators' guidance, a change in App Store or Google Play rules, a change to Water Goose's features or to the services it relies on, or to make these Terms clearer. We'll publish the new version on this page with a new "Last updated" date.

If a change is significant, we'll also tell you before it takes effect, for example in the app or in its release notes. Changes don't apply to the past.

If you don't agree to the new Terms, you can stop using Water Goose and cancel your subscription before they take effect. If a change is to your disadvantage and affects a period you've already paid for, you can end your subscription free of charge and get a refund for the unused part. If you keep using Water Goose after the change takes effect, the new Terms apply to you.

19. Governing law and courts

These Terms are governed by Portuguese law.

If you are a consumer, you also keep the protection of the mandatory laws of the country where you live. Choosing Portuguese law doesn't take that protection away. For example, if you live in another EU country, you can still rely on the consumer protection rules there that a contract can't override.

Where claims can be brought:

  • Consumers in the EU: you can bring a claim against us in the courts of Portugal or in the courts of the EU country where you live. We can only bring a claim against you in the courts of the EU country where you live.
  • Consumers outside the EU: you can bring a claim against us in the courts of Portugal. If the law of the country where you live lets you bring the claim in your local courts, you keep that right.
  • Business users: the courts of Porto, Portugal, have exclusive jurisdiction.

20. Complaints and consumer disputes

If something goes wrong, please contact us first at support@watergoose.app or by phone on +351 924 331 054. Most problems can be sorted out quickly. For problems with a payment, you can also contact Apple or Google.

Consumer arbitration in Portugal

If you're a consumer and we can't settle a complaint together, you can take it to a consumer arbitration centre in Portugal. For consumer disputes worth up to €5,000, Portuguese law lets you choose arbitration, and we must take part. These are the consumer arbitration centres we are bound by:

  • CNIACC (Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, the National Centre for Consumer Information and Arbitration), Rua D. Afonso Henriques, 1, 4700-030 Braga, Portugal: www.cniacc.pt. CNIACC covers any area of Portugal that no regional centre serves.
  • CACCL (Centro de Arbitragem de Conflitos de Consumo de Lisboa), Lisbon area: www.centroarbitragemlisboa.pt
  • CICAP (Centro de Informação de Consumo e Arbitragem do Porto), Porto area: www.cicap.pt
  • CACRC (Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra), Coimbra region: www.cacrc.pt
  • TRIAVE (Centro de Arbitragem de Conflitos de Consumo do Vale do Ave), Ave, Tâmega and Sousa area: www.triave.pt
  • CIAB (Centro de Informação, Mediação e Arbitragem de Consumo), Minho and Alto Tâmega area: www.ciab.pt
  • CIMAAL (Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve), Algarve: www.consumoalgarve.pt
  • CACC Madeira (Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira), Madeira: www.madeira.gov.pt/cacc

Each regional centre's website lists the municipalities it covers.

Complaints book

You can also make a complaint in Portugal's electronic complaints book (Livro de Reclamações) at www.livroreclamacoes.pt.

21. General

  • Severability. If a court decides that part of these Terms is invalid or can't be enforced, the rest of these Terms stays in effect.
  • No waiver. If we don't enforce a right straight away, we can still enforce it later.
  • Transfer. We may transfer our rights and obligations under these Terms to another person or business, for example if Water Goose is sold. We'll tell you if this happens, and it won't reduce your rights. You can't transfer your rights under these Terms to anyone else, except through store features such as Apple Family Sharing.
  • Third-party rights. Apart from Apple's rights under section 13, no one else has rights under these Terms.

22. Contact us

For support, privacy or legal questions, or to make a complaint:

We aim to reply within 3 business days.